A 71-year-old man who has been blind since birth says he’d be “lost” without the kind 23-year-old Asda employee who helps him shop.
Kieran O’Rourke, who works at the Strelley Asda store in Nottingham, meets customer Michael Fuller at the front door and guides him around the shop arm-in-arm.
Hard-working Kieran picks up the items Michael needs, takes him to the till, packs his bags and makes sure he gets home safely – walking him home to his wife, Wendy.
Michael said: “Kieran’s such a nice, helpful lad; it’s such a pleasure to do my shopping with him.
“Before we start off I will give him a rough idea of what I’m looking for because I know where most things are in the store and in what order we need to go.
“Kieran remembers what I usually get and he also points out new items and things I may like too.
“I go on most days and that’s the idea so I don’t have to get an awful lot all in one go.”
Young Kieran has been working at the store for three years and has helped Michael pick up his shopping almost every day since.
Michael said: “The store’s on a very, very busy road. Getting there is traumatic enough, but I do need some help getting back with my shopping and Kieran kindly brings me back. He is really, really good.”
Speaking about his favourite customer, Kieran said Michael is a “really good bloke” adding the pair have developed a strong bond.
Kieran said: “Michael doesn’t do big shops, but comes in for bits and pieces almost every day. He doesn’t have a list, he just does it from memory. He may come in twice a day if he’s forgotten something.
“We talk about all sorts really – how his wife is, what he got up to when he was younger. He loves cooking and is always giving out tips too.”
The caring worker has been nominated for a service superstar award for his kindness – but he’s incredibly humble.
He said: “I think it’s nice to treat someone the way you would like to be treated if you were in a similar situation.”